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Easy Returns & Exchanges
You have the right to return all orders bought directly from Goracer except customised orders within 30 days of receiving the item. If you have exceeded the 30 days, a refund or exchange cannot be processed.
To be eligible for a return, your item must be unused and in the same condition that you received the item in with the original packaging.
"GoRacer's watches mostly under $100 in price have outperformed comparatively superior timepieces from legacy brands in both Switzerland and Japan"
"I’ve gotten to know GoRacer better and better over the last year and have to say that the people behind the brand are ready to make it what their customers actually want it to be – and that is a real luxury brand."
“I definitely can say that it’s an extremely splendid watch for the money. It’s a timepiece that catches the eye, and I’ve received comments every time I’ve worn it.”
OUR FULFILMENT WAREHOUSE
Our drivers have delivered over 100,000+ orders into streets
Frequently Asked Questions
Are the watch straps adjustable?
All watches come with an adjustment tool provided, meaning you can add and remove as many links as required.
If you require extra links please email us and we will include these free of charge with your order.
For children, we recommend our adjustable leather straps.
What warranty is provided?
Every GoRacer watch is backed by a comprehensive 2-year warranty, ensuring quality and customer satisfaction.
Upon dispatch, each timepiece is engraved with a unique identification number, automatically activating the warranty for added assurance.
Do you offer returns or exchanges?
Absolutely! We understand that sometimes a watch might not be the perfect fit. That's why we offer hassle returns and exchanges.
If you're not completely satisfied with your purchase, simply reach out to our customer service team, and they'll guide you through the process of returning or exchanging your watch.
We want you to be happy with your GoRacer timepiece, so we make the return and exchange process as easy and straightforward as possible.
What sets GoRacer watches apart from other similarly styled timepieces available online?
GoRacer watches stand out with their authentic embossed 3D detailing beneath the sapphire glass, a stark contrast to the paper-backed designs found elsewhere.
It's important to note that only goracerwatches.com offers the official GoRacer watch. We urge customers to exercise caution as there are counterfeit versions circulating online.
How does shipping and delivery work?
- You've placed an order and you're excitedly figuring out which outfit will best complement your new car rim-inspired watch. But what happens next?
- Once an order is placed, our dedicated team will meticulously select your timepiece and package it with care and precision. While we strive to ship your order as quickly as possible, please allow up to 72 hours for our team to complete the processing.
- As soon as your order is on its way, you will receive a shipping confirmation email with a unique tracking number. This will also include a link that allows you to easily track your order and eagerly anticipate its arrival.
How can i track my order?
- There will be a 'Track Order' button directly on your shipping confirmation email. Whenever you're curious and want to see where your order is, head back to the shipping confirmation email.
- If you haven't receive a shipping email yet, your order is still being processed. Please be patient as our fulfillment team works tirelessly to get your order shipped.
Can i change my shipping address?
Accidentally put in the wrong shipping address? As long as your order isn't shipped out already, we'll be happy to change the shipping address. Send us an email with the new order details and we'll make the modification to your order.
Do you ship internationally?
Although we started in Chicago, we've been able to expand worldwide and support international markets!